Subprocessors
Last updated: May 11, 2026
A subprocessor is a third-party service provider that processes personal data on behalf of Eriga to deliver the Service. This page lists every subprocessor we currently use, the role it plays and the region where it processes data.
Current subprocessors
| Provider | Role | Region |
|---|---|---|
| Scaleway | Cloud infrastructure (compute, database, network) and transactional email delivery | EU (France) |
| Bunny | CDN delivery for static sites and authoritative DNS for the eriga.app zone | EU (Slovenia, BunnyWay d.o.o.) |
| Logto | Authentication and identity management | EU |
| Stripe | Billing and payment processing | EU (Ireland) + USA (SCCs in place) |
| Novu | In-app notifications and notification workflows | Israel (EU adequacy decision) |
| Mistral AI | LLM inference for the AI assistant | EU (France) |
| Sentry | Error monitoring and performance tracing | EU (Germany) |
| Phare | Public service status page and uptime monitoring | EU (Estonia, infrastructure in DE/SI/NL/FR) |
Non-EU subprocessors are engaged under the Standard Contractual Clauses (SCCs) adopted by the European Commission under Art. 46 GDPR. Attachments uploaded in Eriga are always external links — Eriga does not store attachment files.
Changes to this list
When we add or replace a subprocessor, we update this page and notify customers on paid plans by email at least 30 days before the change takes effect. You may object to a new subprocessor by contacting privacy@eriga.app before the effective date. If we cannot accommodate a reasonable objection, you can terminate the Service in line with our Terms.
Contact
Questions about this list, or to request a copy of a Data Processing Agreement: privacy@eriga.app